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Ripon
Responsibilities:
- Provide excellent customer service and support to the sales team
- Assist with order processing, including entering orders into the system and ensuring accuracy
- Respond to customer inquiries and provide product information
- Collaborate with internal teams to resolve customer issues or concerns
- Maintain accurate and up-to-date records of customer interactions and transactions
- Assist in preparing sales reports and presentations
- Coordinate with shipping and logistics to ensure timely delivery of orders
- Support sales representatives in managing client accounts
-Maintaining yard and office standards
Experience:
- Previous experience in a sales support or customer service role preferred
- Strong communication skills, both written and verbal
- Proficient in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint)
- Detail-oriented with excellent organisational skills
- Ability to multitask and prioritise tasks effectively
- Strong problem-solving skills and ability to work well under pressure
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organisation.
Benefits: