We carry over £5 million worth of spare parts for our major franchises, such as John Deere, Kuhn, Bailey, Ifor, Dieci, Stihl and many more major manufacturers, through seven retail branches. We understand the importance of supplying replacement parts throughout the year and particularly during the busy harvest periods when machine breakdown or component failure becomes a matter of urgency. But it’s not just what we carry in stock that matters - despite us having over 94% of fast moving components available at any one time.
Through our major suppliers, we also have immediate access to daily and overnight delivery resources that are considered the best in the industry. UK and European buffer warehouses maintain over 99% of components available for overnight delivery for emergency back-up. That means, if a customer’s machine experiences a breakdown in the evening, we can often order that component electronically and it could be delivered before breakfast next morning - even if it has to come from our European supplies.
Our Parts department staff are highly qualified and experienced personnel, who understand the machinery and replacement parts requirements. All of our personnel undergo regular training and enhancement courses to ensure that they are fully up-to-date with the very latest practices and systems, aimed at providing you, the customer with the very best after-sales service.